Jen Zimmerman

Jen Zimmerman is an experienced IT operations professional with a strong background in service management and customer support. Currently serving as the IT Operations CMDB Manager at JLL since October 2024, Jen has previously held roles such as Information Technology Operations Manager at Envision Healthcare and ITIL Service Management Design and Strategy Manager at Toyota North America. With a proven track record across various organizations, including Pivot Technology Solutions and NTT DATA, Jen possesses extensive knowledge in IT service management and CMDB ownership. Educationally, Jen holds degrees in Communication and Media and Mass Communication/Media Studies from St. Petersburg College.