Lisa Hsiao is a User Strategy Leader with over 22 years of experience in design leadership focused on strategy and innovation for global clients across various industries. They began their career as an Architect at BRB Architects and Hanrahan & Meyers Architects, before advancing to roles such as Senior Designer at IDEO and Advisor at LucidAct. Most recently, Lisa has served as VP of User Strategy at ERA-co and is currently a Senior Director at JLL, where they engage clients on Future of Work and transformation strategies. Lisa is pursuing a Master of Architecture at Harvard University Graduate School of Design and holds a bachelor's degree in Architecture from Wellesley College.
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