JM&A Group
Stacy Johnson, CPCU, CLU, is a seasoned professional in the insurance industry with extensive experience in managing claims and customer service. Currently serving as the Manager of GAP claims and Customer Service at JM&A Group since November 2019, Stacy previously held positions at State Farm ®, including LDA Section Manager and Team Manager, overseeing a team handling auto injury claims across Florida, North Carolina, and West Virginia from March 2012 to November 2019. Stacy holds a Chartered Property Casualty Underwriter (CPCU) designation from The Institutes and a Master of Science in Mental Health Counseling from Nova Southeastern University. Additionally, Stacy earned a Bachelor of Arts in Psychology from Stony Brook University and is currently pursuing a Chartered Life Underwriter designation from The American College of Financial Services.
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JM&A Group
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JM&A Group, a division of JM Family Enterprises, Inc., is a results-driven company committed to increasing auto dealers’ performance and profitability. Rather than simply offering F&I-related products and services, we provide comprehensive solutions for all areas of a dealer’s business nationwide. Our highly trained team of 700+ associates work hard to continuously provide our dealers with unsurpassed in-store support and training. This, combined with our rock-solid financial standing and more than 40 years of experience, has contributed to JM&A Group's prosperity in the industry. We are fully dedicated to the success of our dealers, which is why more than 3,800 of them place their trust with JM&A Group. To provide dealers with more insight on pressing industry changes and trends, we created our Resources page, where you have access to insider advice from assets like blogs, eBooks, videos and our podcast, The Walk Around, available on all streaming platforms (and on YouTube!). Our hosts interview automotive industry pros as well as experts on hiring and retention, brand development, dealership relevancy, digital retail tools and more! Also on our Resources page, Office Hours webinars feature discussions on F&I, industry trends, diversity in retail automotive and talent optimization, and more conversations are always in the works. Visit jmagroup.com/resources. Change is a marker of forward progress, and we want to be at the forefront. We strive to be the dedicated partner dealers need in an industry that’s continuously evolving. At JM&A Group, we create new paths to enable dealership sales, talent and performance success through our strategic alliances with J.D. Power®, Polly, Dynatron Software and Hireology, as well as the launch of a new suite of EV F&I and warranty products, EV+ Protect™. Follow JM&A Group on LinkedIn, Facebook and YouTube for more dealership growth knowledge.