TPO Approval Specialist

About JMAC Lending

With over 25 years of experience, JMAC Lending stands out in the industry by delivering exceptional service and innovative products. We are committed to supporting our partners in growing their businesses. Our culture revolves around exceeding current market offerings, positioning us as the lender of choice for our clients. Our dedicated associates, equipped with impressive credentials, engage in ongoing education to ensure their expertise is coupled with actionable experience. Built on a foundation of the highest ethical standards, we efficiently provide competitive pricing for wholesale and correspondent lending, ensuring a reliable experience for our clients.

The TPO Approval Specialist position provides analytical and administrative support to the underwriting team.  This is a full-time opportunity offering competitive pay ranging from $18.00 to $21.00 per hour.

Job Responsibilities:

Broker Approval Process:

• Oversee the Client Approval Inbox: Engage with clients regarding requests for account status updates, resolve any issues encountered during loan registration or submission, and handle various related tasks.
• Collect and evaluate supporting documents to make informed decisions about approving or declining TPO/Correspondent applications.
• Review and compile necessary documentation for the annual recertification process for TPO/Correspondent.

Record Keeping:

• Set up company accounts and credentials in Sales Force and Encompass.
• Oversee VA and FHA requests for TPO/Correspondent through the VA portal or FHA Connection.
• Ensure NMLS updates are current in Sales Force and Encompass.
• Handle TPO/Correspondent data management while upholding data integrity in Sales Force and Encompass.
• Administer and track changes to TPO compensation plans within Sales Force and Encompass.
• Monitor pending and suspense pipelines, ensuring that statuses are updated as needed.