Travis Boyd

Field Services Supervisor at JMARK Business Solutions, Inc.

Travis Boyd earned a degree from Missouri State surrounded around Mathematics, Computer Science, and IT Service Management (Business). He's been learning and working in the IT field for over 10 years within multiple roles, but is most passionate about Service Management and IT Networking.

As a working supervisor for the Field Services team at least half of his energy is spent improving the processes; looking for efficiencies that they can pass on to their clients (e.g. reduced prep/onsite times). The other half is directed toward working as a technician, handling Break/Fix, prepping new Service Orders, or delivering hardware onsite.

The clients trust the expertise and their resolve to help them, which not only leads to efficiencies in support, but also feels good. He has witnessed all the core values in action throughout the last year.

His favorite part of his job is helping and educating people on ways to better utilize technology to be more successful.

Timeline

  • Field Services Supervisor

    Current role