William Briggs

William Briggs is an experienced Service Technician with a diverse background in security systems and technology. Currently employed at JMG Security Systems, Inc. since February 2020, William has previously worked as a Service Rep/Installer at Kastle Systems and as a Security Systems Technician at Wal-Mart. William's experience also includes roles at Navco Networks & Security, Robinsons May, Building Electronic Controls Inc, and service in the US Navy as an Interior Communications Electrician. A strong focus on customer service is evident, exemplified by a 95% first-visit issue resolution success rate while servicing a large geographical area. William's technical expertise encompasses the installation, programming, testing, and maintenance of fire alarm and security devices across multiple states. Educational achievements include completion of Engineering Common Core and Electrical Core programs as well as a high school diploma from South Pasadena High School.