Kayla A. is a skilled business operations specialist with experience in global operations, client operations enablement, and provider engagement. Currently employed at JMP as a Business Operations Specialist since September 2022, Kayla previously worked at Merative, where responsibilities included implementing automation for billing processes and collaborating with Salesforce Development from February 2021 to August 2022. Prior experience also includes serving as an Engagement Specialist at the NC Department of Health and Human Services from November 2019 to November 2020, focusing on stakeholder outreach and training compliance for NC Medicaid providers. Kayla A. holds a Bachelor of Science in Business Administration from Longwood University.
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