Anna Heaney

Director Of Customer Solutions at JobAdder

Anna Heaney has a diverse work experience that spans various industries and roles. In their most recent role at Preflight Community, they serve as a Cohort Host UK. Prior to that, they worked at JobAdder, where they held multiple positions. As a Global Client Implementations Manager, they focused on mentoring and coaching a regional management team and implemented a market-leading Customer Data migration and Implementation Framework. In their role as Client Onboarding & Implementations Lead, they built and managed a team of Implementation Consultants, improved team efficiency, and developed new onboarding experiences for customers. Anna also worked as a Client Onboarding & Training Consultant at JobAdder. Before their time at JobAdder, Anna was a Member at Future of SaaS. In previous positions, Anna worked as a Customer Care Trainer and Human Resources Coordinator at Agilico, a Research Assistant at AnDY Research Clinic, and an English as a Second Language Teacher at the British School of Alzira.

Anna Heaney completed their Bachelor of Science degree in Psychology with a Professional Placement at the University of Reading from 2013 to 2017. Prior to that, they attended the British School of Alzira from 2003 to 2013, but no specific degree or field of study was mentioned for this period. In terms of additional certifications, Anna obtained various certifications including Agency Admin, How to Run Effective Meetings Badge, Level Up Vol 1, Recruitment Operations, Team Management, Basics Learning Path, and Intermediate User. These certifications were obtained between 2021 and 2022 from institutions such as JobAdder, Atlassian, and Harvard Business Publishing Corporate Learning.

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