Alexandra Rich

Alexandra Rich is a skilled professional with extensive experience in customer success and product management. Currently serving as a Jr. Product Manager for Import Systems at JobTarget since May 2023, Alexandra previously held several roles at Compass from July 2018 to March 2023, including Associate Regional Manager of Customer Success, where leadership of a team of ten was crucial in achieving significant retention rates and customer satisfaction scores. With a strong history in customer onboarding, account management, and cross-functional collaboration, Alexandra has demonstrated success in enhancing customer engagement and operational efficiency. Prior to their tenure at Compass, Alexandra worked in various roles including Front Desk Coordinator and Marketing Manager at a dental office, as well as positions in promotional modeling and administrative support across diverse organizations. Alexandra holds a Bachelor of Arts in Psychology from Manhattanville University.