Duke A.

Duke A. has over 20 years of work experience in various roles within the food service and customer support industries. Duke has held management positions at JOE & THE JUICE, MAX Burgers, Just burger & Camel, and dipndip, where they were responsible for overseeing operations, staff training, and customer service. Duke A. also has experience as a Unit Supervisor at Subway, ensuring compliance with health and safety regulations and improving customer service. Prior to that, they worked as a Customer Sales & Support representative at Warid Telecom Ltd, assisting customers with technical issues and promoting new products. Duke A. began their career as a Crew Member and later became a Team Leader at KFC Pakistan, where they provided leadership and ensured compliance with company policies. Overall, Duke A. has a strong background in managing teams, improving operations, and delivering exceptional customer service.

Duke A. started their education at St. Patrick's High School in Karachi, where they pursued a degree in Computer Science and completed their S.S.C in 1997. Duke then enrolled in the Board of Secondary Karachi Sindh (Private) and studied Business/Commerce from 1998 to 2000, obtaining their H.S.C degree. In 2002, Duke A. received additional training from Microsoft and became fully trained in Restaurant base POS systems, such as Micros, CRM, and SAP. Later, they pursued a Bachelor's degree in Commerce from Karachi University, completing it in 2005. In 2011, Duke A. obtained international restaurant online training from Subway University in the United Arab Emirates. Finally, in 2016, they successfully completed a food safety certification program offered by Unilever Bro Middle East, specifically focusing on HACCP. It is also mentioned that Duke A. obtained a CHAMPS certification from KFC, although the specific details are not provided.