Eric Ferrara

Eric Ferrara, MBA, serves as the Director of Business Analysis and Senior Product Owner at John Hancock, where responsibilities include managing complex business initiatives, implementing new technologies, and developing products. Previous roles at John Hancock involved managing customer experience communications and leading marketing strategies for high-priority initiatives. With a background as a Marketing Associate at Cambridgeport Bank and as a Market Analyst at ACNielsen, Eric has cultivated extensive experience in marketing and communication strategies. Educational qualifications include an MBA in Marketing from Boston College and a Bachelor of Science in Business Administration with a focus on Marketing and Communications from Northeastern University.