Jennifer Famiglietti

Jennifer Famiglietti has extensive experience in clinical quality assurance and care management, currently serving as Manager of Clinical Quality Assurance and Appeals at John Hancock since April 2003. In this role, Jennifer monitors benefit eligibility determinations and care coordination efforts while providing performance feedback to management. Previously, Jennifer worked as a Care Manager at John Hancock, assessing benefit eligibility for Long Term Care insurance, and as a Care Manager at Somerville-Cambridge Elder Services, focusing on the elderly and disabled populations. Jennifer holds a Master of Social Work from Simmons University and a Bachelor's degree in Psychology from Ithaca College.