Ryan Dowd is a seasoned professional in operations management, currently serving as Senior Director of Operations at John Hancock Financial Services since February 2003. In this role, Ryan designed and implemented a Shared Services operation to streamline support for various financial products, managed a team of 70 associates, and developed strategic plans while ensuring compliance and efficiency. Previously, Ryan held positions as Director of Consulting and Analysis and Senior Business Consultant, providing consulting services and managing high-profile projects, including John Hancock's integration with Manulife. Earlier experience as an Annuity Analyst at MassMutual Financial Group involved leading product development and resolving complex client issues. Ryan holds a Bachelor of Science in Economics from Muhlenberg College.
This person is not in any teams
This person is not in any offices