Muhammad Shakoor is a Senior IT Technical Analyst at Johns Hopkins Aramco Healthcare since February 2022, specializing in complex analysis and support for applications within the SDLC framework. Prior experience includes roles as a Senior System Administrator and IT Support Specialist at The Saudi National Bank from February 2015 to February 2022, where responsibilities included Tier 1 and 2 technical support. Earlier positions feature IT Help Desk Support with the Ministry of Health Saudi Arabia and various IT support roles from 2006 to 2014. Muhammad Shakoor holds a Bachelor of Science in Social Sciences from Karachi University and a Diploma in Computer Engineering from the Professional Skills Science Council.
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