Johnson Controls Hitachi Air Conditioning
Jéssica Farias is an experienced sales analyst with a career spanning over a decade, currently serving as a Senior Sales Analyst at Johnson Controls-Hitachi Ar Condicionado Brasil since August 2012. Responsibilities include order management, customer support, and process improvement, with a strong focus on client satisfaction and proactivity in cross-functional support. Jéssica has also contributed to ISO 9001 certification processes and implemented tools like Zendesk to enhance administrative performance and customer service. Prior roles include positions in administrative sales at Ceazza Dist. de Frutas, Verduras e Legumes Ltda. and as an apprentice at SP Alimentação. Jéssica holds a degree in Technology in Management Processes from Universidade de Mogi das Cruzes.
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Johnson Controls Hitachi Air Conditioning
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Johnson Controls–Hitachi Air Conditioning was established on October 1st, 2015 as a joint venture between Hitachi Appliances, Inc. (now Hitachi Global Life Solutions, Inc.) and Johnson Controls, Inc. Hitachi Appliances carved out and contributed its air conditioning business to the Joint Venture. Johnson Controls acquired a 60% stake of the carved-out business and Hitachi Global Life Solutions, Inc. continues as a 40% shareholder of this venture.