Beverley Boswell is a highly driven, customer-focused manager with over 15 years of experience in customer service and support management. Currently, they serve as the Head of Customer Relationship at Johnson Controls, where they efficiently lead operations and drive continuous improvement. Beverley's previous roles include Contact Center Manager at Studio Retail Limited and Operations Manager at ONE ADVICE GROUP LIMITED. They are passionate about delivering excellent customer journeys and have a proven track record in managing projects and change initiatives across various organizations.
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