Shannon Tierney

Shannon Tierney is an accomplished professional with extensive experience in customer service, training, and technical support within various organizations. Currently serving as ITS Customer Service Supervisor at Johnson County Park & Recreation District since June 2023, Shannon previously held roles as Applications Administrator II and IS Educator at Saint Luke's Health System, where certifications in Epic training were earned and IT training documentation was updated. Prior experience includes positions as a Microsoft 365 Trainer at Centriq Training, Training Specialist III at Johnson County Library, and Technical Support Analyst II at Johnson County, KS Government. Shannon also contributed as a Test Developer and Project Coordinator at Ascend Learning and served as Lead Trainer for the DAISEY project at The University of Kansas. Shannon holds a Master of Science in Education in Educational/Instructional Technology and a Bachelor of Arts in Applied Behavioral Science from The University of Kansas.