Johnson Health Tech North America
Stephanie Frane currently serves as the Customer Technical Support Team Lead at Johnson Health Tech North America, where responsibilities include answering phone calls, responding to emails, and addressing inquiries from commercial locations. In addition, Stephanie functions as a Quality Advocate, establishing quality expectations and assessing customer interaction quality while collaborating with supervisors to provide performance feedback and improvement suggestions. Prior experience includes serving as a Team Lead for technical support at Inspiro from January 2017 to August 2019, and holding roles such as Retention Specialist at Great Lakes Higher Education Corporation and Affiliates from June 2015 to July 2017, Loan Counselor at MTM, Inc. from 2014 to 2015, and Customer Service Representative.
Johnson Health Tech North America
2 followers
Johnson Health Tech is among the world’s largest and fastest-growing fitness equipment manufacturers and is home to some of the most respected brands in the fitness industry, including Matrix, Vision and Horizon. The company manufactures a wide assortment of fitness equipment for both commercial and residential use, including treadmills, elliptical trainers, exercise bikes, and strength training equipment. Based just outside Madison, Wisconsin, our North American office houses our US business operations, plus global marketing, product design, research and development, and select quality responsibilities. Johnson Fitness & Wellness, our retail store division, has over 100 retail showrooms, and we operate an advanced strength production facility near Milwaukee, with East Coast, Central and West Coast warehouses.