Daniel Passaes is an experienced IT professional with a diverse background in project management, support, and service delivery within global organizations. The career includes roles such as IT Support Manager at Mars, overseeing the Americas region for SAP support and continuous improvement processes, and Global Networks Service Delivery Manager, managing stakeholder communication and service evaluations. Daniel also held IT Project Management positions focusing on infrastructure and operations at various companies, including Johnson & Johnson and OnSet Tecnologia. Educational achievements include an MBA in Strategic IT Management from Fundação Getulio Vargas, along with several completed degrees in telecommunications and computer science.
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