Michael Cote is a seasoned professional currently serving as the Director of Complaint Handling at DePuy Synthes, where they lead quality initiatives across multiple franchises. Cote's past experience includes roles in the US Army as a Captain, and various leadership positions at Johnson & Johnson, focusing on quality operations and complaint handling. They have successfully managed complex complaint processes and trained large teams to ensure compliance and operational excellence. Cote holds a Bachelor of Science in Operations Research from the United States Military Academy at West Point and is pursuing a Master of Business Administration in International Business from Xavier University.
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