Richard Junio, LSSGB, is currently a Senior Team Lead in Dispute Resolution at Johnson & Johnson. Their previous experience includes serving as a Lean Six Sigma Green Belt Certified OTC Team Lead at Lufthansa Services Philippines, where they supervised a team and managed the end-to-end Order to Cash process. Richard also held roles as a Cash Application and Allocation Analyst at Shell Business Operations and as a Collection Specialist at AIG. They earned a Bachelor's Degree in Business Administration with a focus on Operations Management from the University of the City of Muntinlupa.
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