Kaylee Daniel is an experienced professional in customer success and account management, currently serving as Vice President of Customer Success at Grayscale since September 2024. With a diverse background that includes roles as Senior Director of Client Success at Kobiton and Senior Director of Global Customer Success at Castellan Solutions, Kaylee has successfully expanded teams and developed strategies that improved client retention and engagement metrics. Previous positions also include Customer Success Manager at QASymphony and Premier Customer Success Manager at CareerBuilder. Kaylee's early career involved advertising operations and client support roles, showcasing a well-rounded expertise in customer relations and strategic account management. Kaylee holds a Bachelor of Arts degree in History from Georgia State University.
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