Jolera Inc.
Supi Kaur is a Senior Service Delivery Manager at Jolera Inc. since March 2023, bringing extensive experience in customer support and service management across multiple organizations. Previously, Supi served as Director of Customer Success and Support at Thentia Cloud and held leadership roles at Enghouse Vidyo and Think Research, overseeing customer operations and change management initiatives. Earlier career highlights include serving as Escalation Manager at uptime software and performing technical analysis at Tucows Inc. and IBM Canada. Supi has a strong background in managing complex projects, improving service delivery, and implementing software solutions, with a continuing education commitment at York University.
Jolera Inc.
We offer MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. We provide award-winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera offers premium customer relations to all of our MSP partners and clients in English, French, Spanish, and Portuguese. Our global team has exponentially grown in the past years to match partner needs, pace, and business strengths with a commitment to 24/7/365 operations. This is why our people are our greatest asset, and we take pride in supporting and valuing each individual, no matter the position or role. We encourage our team members to explore their talents and enhance their professional experience while committing to research, development, and pivotal partner relationships. Get to know more about who we are and what we do on our website below.