Supi Kaur

Supi Kaur is a Senior Service Delivery Manager at Jolera Inc. since March 2023, bringing extensive experience in customer support and service management across multiple organizations. Previously, Supi served as Director of Customer Success and Support at Thentia Cloud and held leadership roles at Enghouse Vidyo and Think Research, overseeing customer operations and change management initiatives. Earlier career highlights include serving as Escalation Manager at uptime software and performing technical analysis at Tucows Inc. and IBM Canada. Supi has a strong background in managing complex projects, improving service delivery, and implementing software solutions, with a continuing education commitment at York University.