Souvik Saha

Souvik Saha is an experienced professional currently serving as Lead - Program Operations and previously as Customer Success Manager at Jombay since March 2019. In this role, Souvik has focused on developing strong customer relationships and enhancing customer loyalty and retention. Prior to Jombay, Souvik held positions at Tech Mahindra Business Services as a Content Developer, where responsibilities included managing content for the UK development project for Three UK and supervising teammates. Additional experience includes roles at Vodafone and Convergys, providing exceptional customer support and managing high-volume operations. Souvik's career began as an Event Manager at Sovereigns Incorporation. Souvik holds a Bachelor of Engineering in Computer Technology from Yeshwantrao Chavan College of Engineering Nagpur.