Jonathan Cox has a diverse work experience spanning several roles and companies. In 2019, they began their career at Brigham Young University - Idaho, first as a Hiring Manager, where they implemented improvements to the hiring process resulting in a 20% increase in employee retention. Jonathan then transitioned into the role of Customer Support Manager, where they achieved a 15% improvement in quality assurance and customer satisfaction scores and implemented budget review processes.
In 2021, Jonathan joined Milestone Technologies, Inc. as the East Coast Regional Manager. In this role, they effectively managed human resources concerns across multiple cities and supervised over 150 employees. Jonathan successfully minimized turnover through one-on-one training and employee engagement programs, while also reducing financial discrepancies and ensuring on-time project completion.
In 2022, Jonathan worked as a Client Services & Operations Coordinator at Emerge212, where they contributed to the coordination and management of client services and operations.
Currently, Jonathan serves as an Executive Assistant to the Chief Executive Officer at Jomboy Media.
Jonathan Cox obtained a Bachelor of Science in Business Management from Brigham Young University - Idaho, where they studied from 2018 to 2021. Following this, they pursued a Master of Business Administration (MBA) with a specialization in Project Management at Capella University, commencing in 2022 and anticipated to be completed in 2023. Additionally, they acquired the certification "Being a Good Mentor" from LinkedIn in August 2022.
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