Dilpreet Singh Rana

Dilpreet Singh Rana is a seasoned IT professional currently serving as a Sr. Technical Solutions Specialist at Jonas Construction Software since June 2021. With a robust background in technical support, previous roles include Technical Solutions Specialist 2 and Technical Support Analyst, where expertise was demonstrated in troubleshooting, data analysis, and quality assurance for application performance. Prior experiences include roles at Concentrix as a Technical Support Advisor and Analyst, focusing on hardware and software troubleshooting, along with improving departmental efficiency. Dilpreet holds a Post-Graduate Certificate in Computer Application Security from Conestoga College and another in Market Research and Business Intelligence from Algonquin College, complemented by a Bachelor's degree in Computer Science from ITM University.