Sujaan Kunalan

Sujaan Kunalan is an accomplished Procedural Support Manager at Jonas Construction Software, where responsibilities include leading a team of customer support analysts, ensuring client satisfaction, and driving continuous process improvement initiatives. With a background that includes roles such as Technical Training Manager and Internal Training Manager, Sujaan's expertise spans training, performance management, and process auditing. Additional experience as a Customer Solutions Specialist and Software Support Analyst contributes to a well-rounded skill set in technical support and customer service. Sujaan holds a Bachelor's degree in Applied Mathematics from York University, reflecting a strong analytical foundation.