Santana B.

Santana B. is a skilled retail management professional with extensive experience in client services, sales optimization, and human resources management. Currently serving as Store Manager at Jonathan Adler since July 2019, Santana B. oversees store operations, merchandise management, and staff development to ensure maximum profitability and adherence to company standards. Previous roles include Assistant Store Manager at Jonathan Adler and PBTeen, where relevant responsibilities included coaching staff, implementing sales strategies, and enhancing client experiences. Earlier experience as Human Resources Manager at Forever 21 involved managing recruitment, onboarding, and training processes for flagship locations. Santana B. possesses a strong ability to analyze business trends and develop actionable plans to exceed sales goals.