Alla Sarah Poghosyan

Customer Success Manager at Joomag

Alla Sarah Poghosyan has worked in two companies. From 2014 to 2015, they were an intern at INECOBANK CJSC, where they were responsible for managing CRM processes in the Marketing's department. From 2015 to present, they have been employed at Joomag, where they have held various roles, including Customer Success Manager, Education Content and Resource Manager, Customer Service Quality Control Team Lead, Customer Service QC, Senior Customer Care QC, and Entry Customer Care QC.

Alla Sarah Poghosyan obtained a Bachelor's degree in Applied Mathematics and Information Technologies from RAU between 2010 and 2014. In March 2021, they also earned a certification in Programming Foundations: Software Testing/QA from LinkedIn.

Links

Previous companies

INECOBANK CJSC logo

Timeline

  • Customer Success Manager

    December, 2022 - present

  • Education Content and Resource Manager

    October, 2021

  • Customer Service Quality Control Team Lead

    July, 2020

  • Customer Service QC

    August, 2018

  • Senior Customer Care QC

    July, 2017

  • Entry Customer Care QC

    April, 2017

  • Customer Care Associate

    February, 2015

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