Steven Curtis is an experienced IT professional with a diverse background in technical support and application troubleshooting. Currently serving as a Help Desk Specialist at Midwest Groundcovers since September 2024, Steven previously worked as an Internal IT Support Engineer Level 1 & 2 at Jorie Healthcare Partners LLC from November 2022 to August 2024. Steven's extensive experience with Harris Computer and PulseCheck ED & Urgent Care Solutions from March 2003 to October 2022 includes roles as a Software Support Analyst, Technical Support Analyst, and Support Analyst, where responsibilities encompassed triaging tickets, troubleshooting application issues, managing customizations, and conducting regular client communications. Steven holds a Technical Certification in Computer and Information Sciences and Support Services from the Computer Training Institute, completed in May 1990.
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