Mikyala Ouma

Switchboard Operator/ Team Lead at Joseph Brant Hospital & Foundation

Mikyala Ouma has extensive experience in customer service and team leadership, currently serving as a Switchboard Operator and Team Lead at Joseph Brant Hospital & Foundation since October 2021, where responsibilities include managing incoming calls and training new employees. Previous roles include Digital Marketing Coordinator at BLK OWNED, Games Attendant at GameTime Social, Park Attendant at ROCKIN' JUMP, Junior Social Media Manager and Product Photographer at Christy's Gourmet Gifts, and Dietary Aide at Schlegel Villages. Mikyala is fluent in various computer programs, showcasing strong teamwork and communication skills. Currently pursuing a Bachelor of Commerce in Digital Business Management at Humber College, education includes a previous diploma from Dr. Frank J Hayden Secondary School.

Location

Hamilton, Canada

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