Joshua Koeller

Josh Koeller is an accomplished professional with extensive experience in customer experience and coaching. Currently, Josh serves as the Founder & Coach at JoshKoeller.com since September 2023. Previously, Josh held the position of Director of Franchisee Experience at Location3 from May 2021 to October 2024, where Josh actively engaged with the company's core values to enhance franchisee interactions. Prior experience includes various roles at SalonCentric - A Subsidiary of L'Oreal USA, where Josh advanced from Customer Service Lead & Training and Development Coordinator to Customer Service Manager, implementing performance systems that markedly improved efficiency. Early career experience at Associated Bank as an Escrow Account Specialist and Personal Banker provided a strong foundation in customer service and operational efficiency. Josh holds an Associate's degree in Business Administration and Management from the University of Wisconsin-Stevens Point.