Owais Dildar

Customer Experience at JOVI Technologies

Owais Dildar is currently working as a Customer Experience Manager at JOVI Technologies. Owais has over 9 years of experience in various managerial roles in the field of business operations and product planning & control.

Dildar started their career in 2012 as a Prod. Planning & Control Executive at Pak Elektron Limited. Owais was responsible for conducting audits of ISO 14001 and OHSAS, and was also part of the HR training team. In 2015, they left Pak Elektron Limited to join Izzat rent to own pvt. ltd. as a Business Operations Manager.

At Izzat rent to own pvt. ltd., Dildar was responsible for analyzing and interpreting new contracts, proposing beneficial terms for both the company and customers, managing branding by implementing corporate strategies, researching suitable solutions and estimating costs for new contracts, developing and executing improved procedures, and attending meetings and appointments for the company (internal and external).

In June 2022, Dildar joined JOVI Technologies as a Key Account Manager. Owais is currently working as a Customer Experience Manager at JOVI Technologies.

Owais Dildar has a Masters in Business Administration from GCA-UBSS and a B.Sc. in Electrical Engineering from the University of the Punjab.

Some direct reports include Imtisal Nasir - Customer Experience Specialist, Farhan Iftikhar - QA Executive-Islamabad, and Majid Hussain - Manager Call Center. They are on a team with Arooba Arslan - Customer Services Representative, Aqib Javed - Sourcing Executive, and Umer Ali - Sales Executive. Owais Dildar reports to Sohaib Safdar Malik, General Manager.

Timeline

  • Customer Experience

    Current role