Caroline W. is an experienced product manager with a strong background in driving engagement and revenue growth through innovative strategies in the tech industry. Currently at JPMorgan Chase & Co., Caroline manages a machine learning personalization platform for the Chase mobile banking app, achieving a 12% increase in app engagement and a 4% rise in customer satisfaction. Prior experience at Meta involved leading the Facebook Marketplace Search Ads product, resulting in a 30% revenue increase by enhancing user experience and relevance models. As an Ads Product Account Manager, Caroline significantly improved advertiser return on ad spend by 152% across a substantial client portfolio. Additional roles include internships at Fast Company and Matter., along with serving as a Parliamentary Assistant in the Office of Mike Thornton MP. Caroline holds a Bachelor’s Degree in International/Global Studies from the University of North Carolina at Chapel Hill.
This person is not in the org chart
This person is not in any teams