German Ballesteros is a seasoned Technical Support Analyst with over 15 years of experience at JP Morgan Chase, where responsibilities include monitoring and maintaining the health of Mainframe LPARS consoles and batch processing to ensure application availability and adherence to service level agreements. Prior to this role, German served as Vice President in the IT department at Bear Stearns for over 11 years. Academic qualifications include education from BMC Software and the Chubb Institute.
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