Litsa Ahern

Litsa Ahern is a seasoned professional with extensive experience in marketing and customer success, currently serving as VP of Product Adoption & Customer Success at JPMorgan Chase & Co. since May 2020. In this role, Litsa engages technology customers to foster business success. Prior to this, Litsa held various key positions, including VP Marketing Lead for Global Technology Customer Experience at JPMorgan Chase, known for enhancing customer experiences with new technology. With a strong background in digital marketing from roles such as Senior Digital Marketing Specialist at Telstra and Marketing Manager at JPMorgan Chase, Litsa has consistently focused on optimizing customer engagement and managing comprehensive marketing strategies. Earlier career experiences include marketing roles at Toolbox.com, ETI International, and Franklin Mint, showcasing expertise in brand management, digital advertising, and marketing project management. Litsa holds a degree from the University of Melbourne.