JRNI is an experiential relationship management (XRM) platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.

Software

JRNI

JRNI's headquarters in London, United Kingdom

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Engineering Team at JRNI is responsible for designing, developing, and maintaining the XRM platform, ensuring seamless integration of scheduling and management features for personalized experiences. This multidisciplinary team collaborates across software development, quality assurance, and technical support to enhance platform functionality, optimize performance, and deliver a user-friendly experience that drives customer satisfaction and business growth.

Engineering Team

The Customer Success Team at JRNI is dedicated to ensuring clients maximize their experience with the XRM platform. They provide proactive support, implementation guidance, and strategic insights to enhance customer engagement and satisfaction. By fostering strong relationships and delivering tailored solutions, the team drives client success, retention, and overall business growth.

Customer Success Team

This department oversees the development and lifecycle of products, ensuring they meet market needs and drive business growth.

Product Management

The Sales Team at JRNI is responsible for driving revenue growth by identifying and engaging potential clients, showcasing the value of the XRM platform, and building strong customer relationships. They work collaboratively to strategize sales approaches, provide technical expertise, and deliver tailored solutions that enhance client experiences and maximize satisfaction, ultimately contributing to the company's market leadership in personalized experience management.

Sales Team

This department focuses on managing client relationships and ensuring customer satisfaction through strategic account oversight.

People (3)

Jobs (0)

Other teams

Engineering Team

Customer Success Team

Product Management

Sales Team

Account Management