John Richard

John Richard is currently serving as the Customer Support Team Lead at JSX since 2023. Prior experience includes roles in member relations and member services with WFF and YPO, where operational processes were optimized and exceptional customer service was delivered. A background in sales is highlighted by positions at Inogen and Experian Consumer Services, focusing on relationship-building and issue resolution. Extensive experience in the auto finance sector includes managing relationships and sales at Capital One Auto Finance. Additionally, at American Airlines, John Richard managed corporate accounts and conducted pricing evaluations. Education consists of certificates in Business Administration and Project Management from New Horizons Computer Learning Centers and Dallas College North Lake Campus.