Marissa B.

Marissa B. is a Senior Customer Service, Logistics, and Operations Leader with over 10 years of experience driving excellence in global corporations. They have managed teams ranging from startups to large enterprises, most notably overseeing a $10M+ 3PL network during their tenure at JTI. Marissa has successfully implemented process improvements leading to increased on-time delivery rates and reduced distribution costs. They hold an MBA and are passionate about collaborating with others to achieve operational excellence and customer success.