Usama Samara possesses extensive experience in operations and engineering, currently serving as Lead Aftermarket and Branch Operations Officer at Jubaili Bros since December 2018, where significant achievements include a 600% increase in showroom revenue and a 100% boost in aftersales. Prior to this role, Usama worked as a Production Engineer, responsible for assembling generator parts and improving electrical drawings. Usama's previous experience includes serving as an Electrical Engineer and Factory and Facilities Maintenance Engineer at Gulf Precast Concrete Company L.L.C, where Usama successfully enhanced production machine efficiency, reducing breakdown hours by 14%. Usama holds a Bachelor of Engineering degree in Electrical and Power Engineering from Jordan University of Science and Technology and has completed management training at Learn Well Management Training Center.