Asdren Sylejmani

Asdren Sylejmani is an experienced IT professional currently serving as an IT Service Owner for Case & Process Management Solutions at Julius Baer since June 2018. Responsibilities include release planning, business requirements analysis, quality assurance, and 3rd level support. Prior roles include Appway Application Specialist with expertise in KYC/AML workflows and Application Supporter for CRM solutions at Credit Suisse. Asdren has also held IT positions at Nobel Biocare and provided private customer support for IT issues. Education includes multiple certifications in IT service management, programming, and data querying from institutions such as TCT, Bank Julius Bär, and Appway Academy.