Doug Mai has over 20 years of experience in the Information Technology field. Doug began their career in 1999 as a Network Engineer at Equity Trust Company. Later that same year, they joined Sterling Trust Company as an IT Supervisor of Networking. In this role, they were responsible for overseeing operations of the IT networking group, planning and updating the Disaster Recovery/Business Continuity Plan, and ensuring regulatory compliance. Doug then moved up to Senior Network Engineer and was in charge of planning and leading IT projects, maintaining the network infrastructure, and researching and proposing technological solutions to business problems. After that, they became a Network Administrator and was involved in all aspects of network administration, including servers, desktops, and software. Doug also successfully performed numerous hardware and software upgrades for servers and desktops and provided technical support and guidance to users. Lastly, they served as an Assistant Network Administrator at Sterling Trust Company, responsible for user provisioning and network account management. In 2013, Doug Mai moved to July Business Services as the Director of Information Technology.
Doug Mai attended Texas State Technical College Waco from 1997 to 1999, where they earned an Associate's degree in Computer/Information Technology Administration and Management. Doug then returned to the same college from 2006 to 2008, where they earned an Associate's degree in Network Security. From 2006 to 2009, they attended Walden University for Information Technology, although they did not earn a degree. In addition, they obtained a Security+ certification from CompTIA in November 2008 and a Microsoft Certified Professional certification from Microsoft in February 2002.
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January 1, 2023 - present