Hayes Hoffman is a seasoned hospitality professional with extensive experience in front desk operations and guest relations. Currently serving as Duty Manager at Jumeirah Mina A’ Salam since June 2022, Hayes has held various roles that highlight a progression in responsibilities. Previous positions include Team Leader at Jumeirah Mina A’ Salam and an internship at Rockefeller Capital Management. Prior experience also encompasses roles as Front Desk Agent at Hotel Granduca Houston and DoubleTree by Hilton, as well as Guest Experience Expert at St. Regis Hotels & Resorts. Hayes's foundational experience as an intern at InterContinental Hotels Group complements a Bachelor of Business Administration in Hospitality Administration/Management obtained from The Emirates Academy of Hospitality Management.
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