Philip Lam

Philip Lam is an experienced hospitality professional currently serving as the Assistant Front Desk Manager at Jumeirah Hotels & Resorts' Burj Al Arab, a position held since January 2024. Prior to this role, Philip was a Duty Manager, Front Office Supervisor, and Guest Service Executive at Pullman Hotels & Resorts from May 2021 to December 2023. Philip's background includes a brief tenure as a Social Media Marketing Consultant for uCloudlink Group Inc and an internship at Rosewood Hong Kong, focusing on preopening and operations. Additionally, Philip completed an internship at Millennium Hotels and Resorts, where responsibilities included property refurbishments and guest feedback monitoring. Academic credentials include an MBA in Global Hospitality Management and a Postgraduate Higher Diploma from Les Roches, as well as a Bachelor's degree in German with Business Management from Queen Mary University of London and Year Abroad Studies at the University of Mannheim.