Igor Granado is an experienced professional in customer relationship management (CRM) and business intelligence, with a career spanning various roles in multiple companies. Igor served as a Support Analyst at DB1 Global Software and has held key positions at Havan, including CRM Specialist and CRM Coordinator, where responsibilities involved implementing marketing automation tools and customer lifecycle communication strategies. As a CRM Consultant with significant involvement in consulting projects, Igor has worked with various clients, providing strategic insights and operational support for CRM platform implementations. Igor's expertise extends to business analysis roles at Unicesumar and business intelligence analytics at Willis Towers Watson and TO Brasil. Igor holds an MBA in Business Management and an MBA in Data Science from Live University, along with a bachelor's degree in Information Systems.
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