Aastha Gera is a Technical Customer Success Manager at JumpCloud since April 2023, previously serving as a Solutions Engineer. Prior experience includes working at Dell Technologies as a Technical Support Specialist, where responsibilities included acting as a liaison between support and engineering teams, configuring Citrix/VMware/AVD VDI, and implementing TCP/IP protocol solutions. Aastha has also held the position of Senior Technical Consultant at Tech Mahindra, where mentoring over 100 individuals in customer relationship management was a key achievement. Earlier roles include Customer Service Associate at Concentrix, supporting Facebook's advertisers, and Technical Support Associate at Convergys. Aastha holds a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from Maharshi Dayanand University.
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