JumpCloud is reimagining the on-prem directory as a cloud-based platform that secures identities, manages devices, and provides safe access to all types of IT resources — on-prem, in the cloud, across Windows, Mac, or Linux.

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JumpCloud

JumpCloud's headquarters in Boulder, CO, United States

The Louisville office focuses on technical sales support, product architecture, and Salesforce operations.

Louisville

This department focuses on ensuring customer satisfaction and effective support for products and services, enhancing overall user experience.

Customer Success

The Engineering Team at JumpCloud is responsible for developing and maintaining the cloud-based platform that secures identities and manages devices across diverse environments. This team collaborates on various projects including software development, reliability engineering, data management, and operational support, ensuring optimal performance and secure access to IT resources for users across multiple operating systems. With a focus on innovation and problem-solving, the team continuously enhances the platform’s capabilities to meet evolving customer needs.

Engineering Team

This department focuses on the design, development, and maintenance of software applications and systems.

Software Development

The Sales and Customer Success Team at JumpCloud is responsible for driving revenue and fostering long-term relationships with clients. This team engages potential customers through business development, manages the sales process to ensure successful account conversions, and supports customers post-sale to enhance their experience and satisfaction with JumpCloud's cloud-based identity and resource management solutions. Their collaborative efforts help to ensure customers receive tailored support, maximizing their investment in the platform while driving company growth.

Sales and Customer Success Team

This department is responsible for maintaining and nurturing client relationships to drive sales and ensure customer satisfaction.

Account Management

The Product and Design Team at JumpCloud is responsible for delivering innovative cloud-based solutions that enhance user experience and streamline identity and access management. This team collaborates across disciplines—combining product management, design, and marketing expertise—to create user-centric products that meet customer needs and drive engagement. They also focus on educating users through comprehensive enablement strategies and strong branding to ensure the platform is accessible and effective for all IT environments.

Product and Design Team

This department focuses on generating new business opportunities and building relationships to drive sales growth.

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Other teams

Engineering Team

Software Development

Sales and Customer Success Team

Account Management

Product and Design Team

Business Development