ME

Megan Eberly

Customer Success Manager at JumpCloud

Megan Eberly has a diverse work experience spanning various industries. Megan currently works at JumpCloud as a Strategic Account Manager, responsible for managing customer accounts and ensuring their satisfaction. Prior to this, they served as a Customer Success Manager at JumpCloud.

Before joining JumpCloud, Megan worked at STEP (Student/Teacher Emergenetics Program) as a Client Relationship Manager. In this role, they were the main point of contact for clients, providing excellent customer service and representing their needs within the organization. Megan was also responsible for onboarding clients and troubleshooting any issues they encountered. Prior to that, they worked as a Client Services Coordinator at STEP, managing the fulfillment of products and services for multiple clients.

Earlier in their career, Megan worked at Elements Therapeutic Massage as a Sales/Client Service Specialist. Additionally, they had a summer internship as a Marketing Intern at Elements Therapeutic Massage. Megan also had involvement with the American Marketing Association at Oklahoma Christian University.

Megan's work experience also includes a role as a Server at Red Robin. Overall, they have demonstrated strong customer service skills, relationship management, and the ability to collaborate with internal stakeholders.

Megan Eberly received their Bachelor's degree in Marketing Management from Oklahoma Christian University, where they studied from 2013 to 2017. In addition to their formal education, they have also obtained several certifications. In September 2020, they completed the Customer Success Management Fundamentals and New Manager Foundations certifications from LinkedIn. Moreover, in March 2020, Megan obtained the Project Management Fundamentals and Beyond certification from StackSkills.

Links

Timeline

  • Customer Success Manager

    January 1, 2024 - present

  • Strategic Account Manager

    March, 2022

  • Customer Success Manager

    December, 2020