JumpCloud is reimagining the on-prem directory as a cloud-based platform that secures identities, manages devices, and provides safe access to all types of IT resources — on-prem, in the cloud, across Windows, Mac, or Linux.

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JumpCloud

The Louisville office focuses on technical sales support, product architecture, and Salesforce operations.

Louisville

JumpCloud's headquarters in Boulder, CO, United States

This department focuses on the design, development, and maintenance of software applications and systems.

Software Development

The Engineering Team at JumpCloud is responsible for developing and maintaining the cloud-based platform that secures identities and manages devices across diverse environments. This team collaborates on various projects including software development, reliability engineering, data management, and operational support, ensuring optimal performance and secure access to IT resources for users across multiple operating systems. With a focus on innovation and problem-solving, the team continuously enhances the platform’s capabilities to meet evolving customer needs.

Engineering Team

This department is responsible for maintaining and nurturing client relationships to drive sales and ensure customer satisfaction.

Account Management

This department focuses on ensuring customer satisfaction and effective support for products and services, enhancing overall user experience.

Customer Success

This department focuses on overseeing the development and marketing of products, ensuring alignment between design, strategy, and market needs.

Product Management

This department focuses on software development, project management, and engineering leadership to drive technical success.

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Engineering Team

Account Management

Customer Success

Product Management

Engineering Department