Claudia Zúñiga

Claudia Zúñiga is an experienced professional in revenue operations and customer experience, currently serving as the Manager of Revenue Operations at Jungle Scout since August 2016. In this role, Claudia leads the Revenue Operations team, collaborating closely with Business Intelligence, Finance, and Legal teams to enhance data management and process quality. Responsibilities include creating reports and actionable insights to support organizational strategy while ensuring cross-functional alignment. Prior to Jungle Scout, Claudia held several positions at Rational Group, including Manager of Customer Experience and Senior Supervisor of Live Assistance, where supervision of a team and achieving response time goals were key duties. Additional experience includes roles at PokerStars and Sportsbetting.com, emphasizing customer service excellence and operations in high-pressure environments.